Introducing Instron® Connect
Instron's Latest Solution for Quicker Support
Instron is excited to announce the launch of our latest support solution, Instron Connect. Instron Connect includes a number of technologies that create a secure connection between the testing systems at your facility and Instron. Our problem-solving tools harness innovative technology to rapidly troubleshoot issues and answer your technical questions, increasing productivity, reducing risk, and minimizing downtime.
Connect with Instron Through:
Instron Connect Software
- An integrated support portal which is available on your Instron system’s operator dashboard or PC.
- Send priority technical support or calibration requests
- Share your screen and system diagnostics data with Instron Technical Support
- Receive calibration and service agreement reminders
- Download software updates
Instron Connect Portal
- A portal that can be accessed through any device with a web browser.
- Send priority requests for technical support, calibration or on-site service
- Download software updates
- Access calibration certificates and service history
- View your service agreement
- Troubleshooting Tool with the Option to Escalate to Instron Technical Support
Artificial Intelligence (AI) Mobile App
An AI driven mobile app, powered by InSkill which can help you minimize your system’s downtime and obtain quick access to information for your Instron system.
- Troubleshooting Tool with the Option to Escalate to Instron Technical Support
- Access calibration certificates and service history
Augmented Reality (AR) Support Tool
A digital support tool, powered by SightCall, that provides you with remote visual support.
- Brings Instron’s technical support team’s eyes into your lab
- Increases remote fix rates reduces the need for on-site visits.
- Easy connection options
Visit the Instron Connect page to learn more.